Content requirements

CS Play supports the following content types: images, videos, HTML5, websites.

Table 1. Supported file formats for uploaded content types
Content type	Supported file format
Image	.jpg, .png (RGB color model)
Video	.mp4 (H.264 — recommended), .mkv, .mov, .avi, .webm — maximum 1 GB per file; large files are uploaded in chunks automatically
HTML5	depends on the contained content
Website	depends on the contained content

All uploaded video files are converted into .mp4 file format.

Sometimes some file types can not be converted. If it happens, you will see a notification next to this ad in the list of ads in a campaign. Requirements 1

This notification means that this ad can not be played back on screens until a correct video file is uploaded. In this case you will need to replace this video file with a correct one and save the ad.